PRIVACY POLICY

YOUR PRIVACY MATTERS

At The Right Load Logistics, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. INFORMATION WE COLLECT

When you contact us or submit a carrier application, we may collect your name, business name, email address, phone number, mailing address, DOT or MC number, insurance details, and information you provide in forms or messages. We may also collect documents you submit, such as your W-9, operating authority, certificate of insurance, Credit Application, or Notice of Assignment.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process your carrier onboarding and applications
  • Verify your documents and insurance
  • Communicate with you about your account and services
  • Improve our services and customer support
  • Comply with legal and regulatory requirements

3. HOW WE PROTECT YOUR INFORMATIONATION

We take reasonable steps to protect the information you provide from unauthorized access, use, or disclosure. Access to submitted information is limited to people and service providers who need it to carry out our business operations. No method of transmitting or storing information is completely secure.

4. How We Share Your Information

We may share information with service providers who help us operate our website, process submissions, or provide dispatch services. We may also disclose information when required by law or when reasonably necessary to protect our rights or the safety of others. We do not sell your submitted carrier documents.

5. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences.

6. YOUR RIGHTS

You have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct or delete your information (where applicable)
  • Opt out of receiving promotional communications from us

7. CONTACT US

If you have questions about this Privacy Policy or would like to request access to or correction of information you submitted, contact The Right Load Logistics at info@therightloadlogistics.com or 336-965-0872.